Madrid: Piloting a sustainable last-mile delivery system

As e-commerce has grown dramatically during the last years and in many cities, including Madrid, it has also increased the number of delivery vans in the city, causing more C02 emissions, noise pollution, and congestion. The issue is particularly prominent in the last-mile, where pollution and noise directly affect citizens’ quality of life.

What has been done to solve the issue?

Through the #ChallengeMyCity programme, the need for a sustainable last-mile delivery system was identified as one of the city’s urban mobility challenges. A pan-European call was then opened to find an innovative solution to be piloted for a six-month period.

The solution for reducing CO2 emissions caused by delivery vans

Smart Point’s smart locker logistics system allows cities to reduce the negative impact of last-mile deliveries by aggregating deliveries at lockers and using sustainable transport for delivery to the pick-up points.

The smart lockers can be used in combination with any courier and retailer, allowing users to comfortably pick-up any of their parcels. Beyond delivery, Smart Point lockers allow users to order a myriad of goods and services directly from the locker, ranging from dry-cleaning to breakfast.

Through the #ChallengeMyCity programme, Smart Point was selected as the solution to Madrid’s last-mile delivery challenge, to be piloted in four semi-public locations for a span of six months.


Read more about the addressed issue and the solution HERE.

Learn more about the #ChallengeMyCity HERE.